How does DepositPhotos work?

DepositPhotos is a stock photography website that sells images across dozens of categories under royalty-free license. We work with top photographers and illustrators and sell their works through subscription and single-order credit plans. Prices vary depending on the plan you choose, and we accept all popular payment methods including SMS.

What is Stock Photography?

Stock photography is photography that is intended to be used for either commercial or editorial purposes such as advertisements, brochures, articles, and product packaging. It is most commonly purchased and used by graphic designers, artists and typographers. Depending on the license type associated with each purchase, the extent of use varies in accordance with the rules of the specific license.

How does licensing work?

All images offered on DepositPhotos.com are available on a royalty-free license.
You can read more about licensing rules in the Legal information.

What does "Royalty-Free" mean?

Royalty-free means that an image is available for use in accordance with the Licensing Terms without the need for additional description or coordination of the place, audience, way of use, etc. When buying an image under a royalty-free license, you receive a non-exclusive lifelong right to use it for your purposes within the bounds stated by the Standard or Extended license.

Do you have any rights-managed images?

No. All the images presented at the site are offered for distribution on the base of Royalty-Free license.

How do I contact you for support?

You can send a message to our e-mail address at support@depositphotos.com

or send us a message directly through the site.
Please note that if you are not logged in you should enter your e-mail in order to get an answer.
Also, you can you can phone us: 1-954-990-0075

What browsers are compatible with the site?

Currently, DepositPhotos is compatible with many popular browsers including Int Internet Explorer, Mozilla Firefox, Opera and Google Chrome.
DepositPhotos will soon be available with other browsers such as Safari and more.
If you experience problems accessing DepositPhotos through any compatible browser, please let us know by contacting us through the form available on the Contact page.

What are the limits for Image downloading?

Your downloading capabilities are dependent upon how you decide to purchase the images. Our subscription plans allow you to download up to 40 images per day, dependent upon plan level.
When you pay with credits, you may download as many images as your credit balance will allow.
Similarly, when you pay by SMS, you are limited to the number of images you purchased at the time of payment.
With both credits and SMS, you may replenish your account at any time in order to download additional images.

Can I share my login/password with my friends/colleagues?

No. Per the Terms & Conditions, your account may only be used by you. Violation of this policy will result in account suspension.

Can I register several Accounts at the site?

You are permitted to have up to two accounts - a seller’s or Author’s account, and a Purchaser’s or customer account.

Should my browser accept cookies?

Yes. To ensure proper functionality of the website, please check your browser preferences to make sure it is set to accept cookies from third party sites.

How should I find a necessary Image?

DepositPhotos.com has an incredibly powerful and intuitive search engine. Simply enter a few keywords that describe the image you’re looking for. If you have any restrictions on the type of image you’re searching for, you can also use our Advanced search engine. Furthermore, you can search within our dozens of predefined categories to filter your search results.

What language should be used when entering keywords to search for images?

At present, all keywords should be entered in English.

How do I filter the type of images returned in a search?

Using the advanced search function, you can set image filtering based upon the image size, color and other parameters.

Am I limited to the amount of time I have to download an image after I purchase it?

Once you purchase an image, it remains available for downloading for the next 72 hours from the moment when the payment is submitted. During this time you can download it as many times as necessary without any additional payment.

Where can I see the number of credits remained at my account?

To view the number of credits in your account, visit your account profile.

When I download an image, where does it get saved on my computer?

If you use Internet Explorer or Opera browser, you indicate the location where to want to save the file. If you use Mozilla Firefox, downloaded images are saved by default on your computer’s desktop. However, Firefox gives you the option to change this with each download.

Is it possible to purchase single images?

Yes, unlike other stock photo sites, you can purchase single images on DepositPhoto.com. To purchase a single image, you should choose to pay using credits or by SMS.

What are the sizes of the photographs at the site? Does the price depend on the image size?

When purchasing photos using credits or SMS, you have a choice of image sizes (from XS to XXL) depending upon the size of the original photograph. The price of the image is dependent upon the size of the photo you are purchasing; smaller photos are less expensive.
You can read more about prices in our Image Pricing section.

How do subscription plans work?

Subscription plans allow you to download several photos each day, up to your plan limit. All photos available through the subscription plan are in Large format (2,600 x 1,800 pixels)

What are the types of subscription plans?

You may purchase subscription plans in the following durations: 1, 3, 6 or 12 months. More about subscriptions can be read here..

Can I get additional information on the image or get in touch with the photographer?

All available information is presented in the Image description. DepositPhotos does not communicate with photographers on behalf of its customers and cannot search for additional information about a photograph. In addition, we are unable to provide you with a missing image from the range of similar ones if it is not presented at the site.

How can I purchase an image?

In order to purchase an image you should be a registered user of the site who has arranged a subscription for the site services. Then at your discretion you can pay for images by credits or SMS.

What type of a license should I choose?

Choosing the appropriate license depends upon how you plan to use the image. If your purposes are within the terms of the Standard License, no action is required as the Standard License is the default license type.
More about license types see in the section Legal information.

Is it possible to return an image that’s already been purchased?

If the image is not damaged and has not been misrepresented, it is not possible to return the image for a refund. Before making a purchase, please carefully acquaint yourself with all technical and descriptive data accompanying each image.
In the event the image you’ve purchased is low-quality image, please contact our Support service.

Can I download the same image several times?

Yes, during the first 72 hours after the payment for the image is made, you can download it again without any additional fee.

I have bought a subscription. How can I purchase the Extended License for an image?

In order to purchase an image with an Extended License you need to buy credits in addition to the subscription; using your credits, you will be able to purchase images with the Extended License option turned on.

I have purchased a subscription plan. If I have not downloaded my maximum number of images in a day, does the available balance roll over to the next day’s allowance?

No. The image limit does not pass to the next day.

I have purchased credits. Do they have an expiration date?

Credits are good for one year. If they are unused within that time, they will expire.

What types of images are authors allowed to submit?

We accept the following types of images: Photographs (JPEG), Vectors, Illustrations.

How can I become an author on DepositPhotos.com?

Please visit the section Sell photos easy and follow the instructions.

What are the requirements for Uploaded Images?

Requirements for photography:

Any image you upload to DepositPhotos.com needs to meet the following criteria:

• The file format should be JPEG;
• The file resolution should be a minimum of 3.4 mp (2400х1600)
• The file size must not exceed 50 MB;
• Files should not be modified from their original size;
• You must be the author of the image being sold;
• If the image contains a person or people, everyone in the photo must sign a Model’s Release;
• The image should not contain emblems, logos, recognizable trademarks;
• You have no rights to upload images of buildings, constructions or places protected by intellectual property rights;
• You should not artificially enlarge, distort, stretch the file in order to increase its size or resolution.

Requirements for illustrations:

You must include JPEG file preview not less than 3.4 mp (2400х1600) ZIP-archived with EPS/AI original file

Image quality requirements are stated in the section Photographer's guidance.

What kinds of images are not accepted?

We do not Accept:

• Images with violence scenes;
• Images of obscene, pornographic, or abusive nature;
• Photographs of photos;;
• Photographs containing logos, trademarks, trade names;
• Photographs of objects protected by patents, copyright or intellectual property rights;
• Subjects of contemporary arts;
• Photographs/pictures with design elements protected by copyright;
• Photographs or illustrations on the base of archive pictures, illustrations, magazines, reproductions, etc.;
• Photographs of documents where personal data are shown, images with screensavers, computer monitors, current maps;
• Photographs with elements of military awards, military property, symbols and attributes of state power, governmental property;
• Studio shooting of people if you have no Model's Release;
• Photographs from public events, sport events, concerts, where photographing was directly prohibited;
• Images that do not answer our quality requirements (see Image supplier's guidance).;

What is the limit for the quantity of images that I can upload per day?

You may upload as many images in a day as you want. There are no restrictions or limitations on this.

May I upload images using FTP?

Yes, we support image uploading with the help of FTP.

FTP Uploading Information:

FTP address: ftp.depositphotos.com
Username: Your Login
Password: Same as Your Account

In which cases should I have a Model’s Release?

If an image is not a candid shot and people faces can be clearly seen on it, you must have a Model’s Release from all the people presented at the shot.
If the photograph is your self-portrait, you nevertheless should supply it with the Model’s Release signed by yourself
In case a deceased person is shown in the photograph, you have to obtain the Model’s Release signed by his or her legal representative or successor.

How do I Submit a Model’s Release?

You have a possibility to attach the Model's release at the image attributing.

How long does it take for my images to be evaluated before they are made available for sale?

The consideration of your uploaded images depend on the submitted quantity and on the general content.
The image consideration may be delayed depending on the quantity of images waiting for consideration.

IIf I am approved as an image supplier, will my images be uploaded automatically?

No, your images are first subject to analysis by our image moderators.

What are the reasons my images could be declined by your moderators?

• An image does not answer the Quality criteria (see Photographers' Tutorial);
• An image contains unacceptable elements, forbidden objects;
• An image fully or in part coincides with the one already stored in the archive;
• An image has low artistic value.

Can I myself delete the Images Uploaded by me?

Yes, you can manage images for sale in your account at your own discretion.

What does the commission amount I’ll receive for images sold depend on?

The commission amount depends on the license type upon which the image has been uploaded and the resolution in which it has been purchased. It is also influenced by your author level and status on the website.
For the detailed information please refer to the section Contribute program.

Can I set the Price on my Images?

No, the price for images is standard and is set by DepositPhotos directly.

Can I specify how my images can be used?

Yes, you can allow or restrict the use of your image for the purposes provided by the Extended License.

Can I change the license type for my images in the future?

Yes, later on you can take a decision whether your image will be sold upon the Extended License.

How can I collect Payment for the Sale of my Images?

You may collect payment for the sale of your images once the balance in your account reaches $50 or more.
More details about collecting your commissions is available in the section Contribute program.

Should I request payment right after the minimal sum is reached?

No, you are not required to request payment at a specified time. Your funds will stay in your account until you wish to collect them.

How can I request payment from the site?

Requesting commission Payment can be done through the seller's "Sales" menu

I have requested Payment, but I haven’t received my money yet. What happened?

Transfer of your funds to an external account may take up to 3-4 days due to different banking systems. If after 5 business days you have not received your funds, Contact our support department.

Can I sell photographs on DepositPhotos if I’m already selling them through other stock photo websites?

IYou may sell photographs on DepositPhotos that are available elsewhere only if you are not an Exclusive Author. Exclusive Authors may only sell their content on DepositPhotos.com. More about the status of an Exclusive seller see in the section Contribute program.

Are there any restrictions on the quantity or frequency of images that I may upload (once a week, a month, etc.)?

No, there are no restrictions imposed our authors concerning the quantity or frequency of uploaded images.

What Payment methods do you Accept?

DepositPhotos accepts payments from the following payment systems:

• PayPal
• Moneybookers
• WebMoney
• SMS service

We also accept payment through our SMS service. SMS Images are images purchased by sending short text messages (SMS).
By sending an SMS message, your desired number of images are credited right to your account and you can download them at any time.

Your system will not Accept my Credit Card. Is anything wrong with my Card?

If you are having trouble processing your payment, please contact our Support department.

What currency do you Accept for Payments?

At present, all Payment should be made in US Dollars.

How do you protect my Credit Card data?

All information we collect on our users is strictly confidential. We guarantee total non-disclosure of this information. Furthermore, we employ the strictest data encryption and security measures to protect your personal and account information.

Is there a fee for the site usage, Account creation and maintenance?

No, there are no fees associated with opening, using or maintaining an account with DepositPhotos.com.

Where and how can I use photographs Purchased at DepositPhotos?

Once you download an image from DepositPhotos.com, you may use the image in accordance with the terms of the Standard License. In the event you obtained the photograph with the Extended License option, your usage options are greater.

Is it allowed to use purchased images for work with a client or customer?

Yes, you can use images that you have purchased for work with third parties, but you should notify your customer that copyright on the image remains with its creator and does not pass to the customer with the ready work.

If I alter an image I’ve downloaded, could I claim my copyright on it?

No, you can not do it. You can claim your copyright on a work only in the case if it falls under the description of a Derivative work (see the terms of the Standard License).

Do I have the right to use purchased photographs and illustrations upon the expiration of my subscription?

Yes, you can use all the images purchased by subscription even after the subscription expires, provided that the image was used for the first time no later than 6 months after its purchase.

During what time should I use a purchased image?

The first use of the image should take place within the first 6 months after its purchase. Following that, you get an unlimited life-time license on its use.

I see watermarks on the sample images from your site. When I download an image, will the watermarks be in the file?

No, images that you purchase have no watermarks.

Can I sell images I’ve downloaded from DepositPhotos.com?

No, according to the License Agreement you are not allowed to sell any images that you’ve purchased.

Can I sell templates that I created using your images?

Yes, you have such possibility if the image has been purchased under the Extended License.
See more details in the Extended License.

Is the Model’s Release attached to the photographs at the site?

Yes, all the images with recognizable persons (if they are not so called candid shots) are accompanied by the Model’s Release.

Can I receive advice on how to use purchased images?

If you need assistance or additional information about the use of purchased images, please contact our support department.
Our representatives will provide you with comprehensive information on all the questions concerning usage of the purchased images.

Is it possible to download images before I’ve completed payment?

No. Images can be Purchased only after funds are deposited into your Account.

Your site won’t accept my password/login information and I know I’m entering it correctly. What is going on?

Please check whether Caps Lock is turned on.

Check your keyboard layout language.

If If you continue to have problems logging on, please try to change your password. If this does not work, please contact our Support team.

What should I do if I have forgotten my Login and Password?

Use the password reminder form. If you have additional issues, please contact our Support team.

Where and how can I change my Password? Can I change my Login?

You can change your Password in your profile's settings. You can't change your Login.

Where and how can I edit my personal data?

Your personal data can be edited in the User Profile menu.

How many people can simultaneously use my Account?

According to the Terms of Use, it is expected that a standard account will be used by a single person, and you have no right to pass your registration data to third parties.

What should I do if an image that I have purchased is not suitable for work (imperfections, blur, focus is absent and so on)?

Please contact our Support team in order to discuss the problem and define the way of image change or other solution.

I can not download a purchased image. What do I do?

Yo can download the purchased image from Buyer menu - Purchased Files section. You have 72 hours to do it.
Or you can contact our Support team.

I can not see/find my Images Uploaded to the site. Why?

Please be patient. Image processing by a server takes some time, as well as the image verification process. If upon significant time (more than a week) you are still can not find your images or have not received a refusal notification, please contact our Support team.

Why do I have to Login to enter the site from time to time?

If you’ve deleted cookies from your computer or if the cookie for our site has expired, you will be required to log into the site again. To avoid this, enter your browser’s preferences and set an exception to the DepositPhoto.com cookies.

How can I cancel my account with DepositPhotos?

Please contact our Support team if you wish to cancel your account.

What should I do if I have a claim of legal nature to an Image placed at your site?

Please contact us: support@depositphotos.com

or contact our Support team.